Paypal Tips for Sellers

If you're selling intangible goods, such as an online service or product that is totally digital and not a physical item, be sure that you transfer that information onto something physical, like a printed paper, or a CD/DVD disk. When you send it to the buyer, you will get Seller Protection.

Why?

If, sometimes, you may encounter a fraudulent buyer who tries to scam you by paying you for the item, wait to get the product via online, and then file a claim against you in order to get their money back. They still have your item/service and you lose the money.

I had an encounter before when I sold an e-gift card online, where I sent the gift codes via email. The buyer filed a claim, got their money back and I lost my codes. If I were to write the codes down on a piece of paper and have sent it, then I would have been covered by Paypal Seller protection.

Why?

Paypal does not offer protection for sellers who sell intangible goods, unfortunately.